Terms of Service

1. The Services

Vetu Link provides two related offerings:

• Dedicated GPU rental — bare-metal NVIDIA GPU nodes (including H100 and B300) connected over high-speed interconnect, provisioned for your exclusive use.
• LLM token API — an OpenAI-compatible, per-token inference API served on our managed infrastructure.

Specific terms for pricing, commitments, and service levels are set out in your order form and, where applicable, our Service Level Agreement.

2. Accounts & eligibility

• You must be at least 18 years old (or of legal age in your jurisdiction) to use the Services.
• You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
• You must provide accurate registration and billing information and keep it current.
• You may not share account access with third parties except your authorized personnel and contractors.

3. Fees, billing & payment

• GPU rental is billed on a reserved basis per the term and rate in your order form; token API usage is billed per token consumed.
• Prices reflect our standard 10%-below-market positioning unless an order form states otherwise. Fees are subject to change for future commitments with notice.
• Invoices are due on the terms stated at purchase. Late payments may accrue interest at the lesser of 1.5% per month or the maximum lawful rate.
• All fees are exclusive of applicable taxes, which you are responsible for unless you provide a valid exemption certificate.

4. Your content & intellectual property

You retain all rights to your data, models, code, datasets, and any other content you upload, store, process, or generate through the Services (“Customer Content”). Vetu Link claims no ownership in Customer Content.

You grant Vetu Link a limited, non-exclusive license to host, store, and process Customer Content solely to the extent necessary to provide the Services. We will never use Customer Content to train, fine-tune, or improve any machine-learning model.

You represent that you have all rights necessary to use Customer Content and that it does not violate these Terms or applicable law.

5. Acceptable use

You may not use the Services to:

• Violate any applicable law or regulation, or infringe the intellectual property or privacy rights of others.
• Distribute malware, ransomware, viruses, or other harmful code, or engage in hacking, denial-of-service attacks, or unauthorized scanning of third parties.
• Send unsolicited bulk or spam communications.
• Engage in fraud, phishing, impersonation, or deceptive activity.
• Host, generate, or distribute content that is illegal or that promotes child exploitation, terrorism, or violence.
• Mine cryptocurrency without prior written consent from us.
• Resell or sublicense raw compute access to third parties without written permission.
• Attempt to reverse engineer, decompile, or circumvent the security or usage limits of the Services.
• Interfere with, disrupt, or degrade the Services or other customers' use of them.

We reserve the right to suspend or terminate accounts or workloads that violate this section, with or without notice where necessary to protect the platform or others.

6. Your responsibilities

• Backups — instance and local storage may be ephemeral. You are responsible for backing up your own data, models, and code. We are not liable for data loss unless separately agreed.
• Security of your workloads — you are responsible for securing your own applications, credentials, and container images.
• Licensing — you are responsible for any software or model licenses you bring to the platform (BYOL).
• Compliance — you are responsible for compliance with laws applicable to your use of the Services and your Customer Content.

7. Suspension & termination

You may stop using the Services at any time; reserved commitments are subject to the terms of your order form. We may suspend or terminate your access (a) for breach of these Terms or your order form, (b) for non-payment, or (c) as required to comply with law or protect the security of our platform. Where practical, we will give notice and a reasonable opportunity to cure.

Upon termination, we will delete Customer Content within 30 days in accordance with our Privacy Policy, subject to legal and billing requirements.

8. Service availability

We use commercially reasonable efforts to provide the Services continuously. Uptime commitments and any associated service credits for qualifying plans are described in our Service Level Agreement, which is incorporated by reference.

9. Confidentiality

Each party will protect the other's non-public information with at least reasonable care and use it only to fulfill obligations under these Terms. Confidential information excludes information that is public, independently developed, or rightfully received from a third party.

10. Disclaimers & warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. Your sole remedy for failure to meet our uptime commitment is the service credit described in the SLA.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA, OR BUSINESS, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.

EACH PARTY'S TOTAL AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY YOU TO VETU LINK IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS, YOUR INDEMNIFICATION OBLIGATIONS, OR LIABILITY THAT CANNOT BE LIMITED BY LAW.

12. Indemnification

You will indemnify and hold harmless Vetu Link from claims, damages, and reasonable costs arising from (a) your Customer Content, (b) your use of the Services in violation of these Terms, or (c) your violation of applicable law or the rights of a third party.

13. Governing law & disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. The parties will attempt to resolve disputes informally before pursuing formal action, and agree to the exclusive jurisdiction of the state and federal courts located in Delaware.

14. Changes to these Terms

We may update these Terms from time to time. For material changes, we will provide notice through the Services or by email. Continued use of the Services after the effective date constitutes acceptance of the updated Terms.

15. Contact

Questions about these Terms? Contact us at sales@vetulink.com or support@vetulink.com.