Compliance & security

Trust, engineered in

Your models, data, and customers are protected by design — isolated hardware, encryption everywhere, and controls aligned to the standards enterprises expect.

Frameworks

Built to align with the standards that matter

SOC 2

Control environment aligned to SOC 2 trust-service criteria for security, availability, and confidentiality.

ISO 27001

Information-security management practices aligned to the ISO 27001 framework and its controls.

GDPR

Privacy controls designed for GDPR readiness, with US data residency and clear data-processing terms.

SLA-backed

A contractual 99.95% uptime commitment with service credits — not a best-effort promise.

Formal attestations are being finalized; audit reports will be shared under NDA as they complete. Controls described are in production today.

Security controls

How we protect your work

Dedicated tenancy

Every customer runs on isolated bare metal — no shared hosts, no cross-tenant exposure, no noisy neighbors.

Encryption

AES-256 at rest and TLS 1.3 in transit across every data path, including inter-node fabric traffic.

Zero data retention

Inference logs are purged immediately and your data is never used to train models — guaranteed by contract.

Access controls

SSO (SAML/OIDC), role-based access control, and immutable audit logs on every administrative action.

Network isolation

Private VPCs, per-tenant segmentation, and egress controls keep your cluster off the public internet.

Physical security

US data centers with 24/7 on-site staff, biometric access, and redundant power and cooling.

Reliability

A real SLA, with teeth

If we drop below 99.95% monthly uptime, you get service credits automatically. We engineer for higher, but we contract for a floor.

  • 99.95% uptime — measured monthly, credited automatically
  • Redundant power & cooling — N+1 across all critical systems
  • Fault-tolerant fabric — InfiniBand paths that fail over seamlessly
  • 24/7 on-call — the engineers who run the fleet, reachable anytime
99.95%uptime SLA
24/7on-call support
N+1power & cooling
<15mincident response
Data residency

Your data stays where you need it

US-based regions

Multiple US data centers with low-latency interconnect for North American workloads.

No cross-border data movement

Your data stays in-region unless you choose otherwise. Nothing leaves your tenancy.

Clear processing terms

Explicit data-processing agreements define exactly how your data is handled — and how it isn't.

Need to review our security posture?

Our team is happy to walk through architecture and controls, and share documentation under NDA.